CollaboWrite Bt. and its affiliates’
(“CollaboWrite,” “we,” “us,” and “our”) goal is to make story creation accessible to
all. As such, we provide a platform that you can use, among other things, to write and continue stories. This
in exercising the privacy rights available to you.
Capitalized terms not defined in this Privacy
Policy will have the meaning set forth in our Terms of Service.
processed by us in our business, including on our websites and our mobile applications (collectively, the
third-party websites, services or applications, even if they are accessible through our Services. In addition, a
separate privacy notice, which is available upon request if it applies to you, governs personal information we
receive from our current or prospective employees and contractors.
By using our Services, you agree to be bound by
PERSONAL INFORMATION WE COLLECT
What personal information we collect depends on how
you interact with our Services.
Information You Provide to Us
Account Information. When you
create an Account, we will collect the personal information you provide to us.
Payment Information. We may
sell services or merchandise through our Services. When you make purchases through the Services, we may use
a third-party application, such as the Apple App Store, Google Play App Store, Amazon App Store, and/or
services such as Stripe to process your payments. These third-party applications may collect certain
financial information from you to process a payment on behalf of CollaboWrite, including your name, email
address, mailing address, payment card information, and other billing information. CollaboWrite does not
store or receive your payment information, but it may store and receive information associated with your
payment information (e.g., your billing details).
Your Communications with Us. We
collect personal information from you such as email address, phone number, or mailing address when you
request information about our Services, register for our newsletter, or otherwise communicate with
Candidate Data. We may post job
openings and opportunities on the Services. If you reply to one of these postings, we will collect and
process the information you provide to us to assess your suitability, aptitude, skills, and qualifications
Use of the Services. We collect information you provide to the Services for the purpose of providing the Services to
you, which may include personal information.
Customer Service, Training and Quality
Assurance. If you call or otherwise interact with CollaboWrite’s sales, customer service or
support personnel, we may collect the information you provide to our representatives. In addition, we may
record telephone calls or video conferences between you and our representatives for training or quality
Sweepstakes, Contests, Surveys and Events.
In connection with sweepstakes, contests, surveys, conferences, and other events, you may
provide information to us, or we may receive information about you.
Information Collected Automatically
Automatic Data Collection. We
may collect certain information automatically when you use the Services. This information may include your
Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other
unique identifiers, details about your browser, operating system or device, location information (inferred
based off of your IP address), Internet service provider, pages that you visit before, during and after
using the Services, information about the links you click, and information about how you interact with and
use the Services.
We may use a visitor’s IP address to fight spam,
malware and identity theft. With your permission, we may also collect information about your operating system’s
installed fonts in connection with providing the Services to you. Combined with other system information, this
information could be used to give your computer a unique fingerprint/signature and enable us to track your usage
of our Services after you log out.
Cookies, Pixel Tags/Web Beacons, and Analytics
Information. We, as well as third parties that may provide content, advertising, or other
(“Technologies”) to automatically collect information through the Services. Technologies are essentially
small data files placed on your device that allow us and our partners to record certain pieces of
information whenever you visit or interact with our Services.
Cookies. Cookies are small text files placed in device browsers to store their preferences. Most
browsers allow you to block and delete cookies. However, if you do that, the Services may not work
Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the
Services that collects information about engagement on the Services. The use of a pixel tag allows
us to record, for example, that a user has visited a particular web page or clicked on a particular
advertisement. We may also include web beacons in e-mails to understand whether messages have been
opened, acted on, or forwarded.
Information from Other Sources
Third Party Services and Organizations.
We may obtain information about you from other sources, including from third party
services and organizations. For example, if you access our Services through a third-party service,
we may collect information about you from that third-party service that you have made available via
your privacy settings.
HOW WE USE YOUR INFORMATION
We use your personal
information for a variety of business purposes, including:
To Provide the Services or Information
Requested, such as:
Managing your information and account;
questions, comments, and other requests;
Processing payment card
and/or other financial information to facilitate your use of the Services;
Providing access to
certain areas, functionalities, and features of our Services; and
Answering requests for
customers or technical support.
Administrative Purposes, such as:
Pursuing legitimate interests, such as
direct marketing, research and development (including marketing research), network and information
security, and fraud prevention;
Measuring interest and
engagement in our Services;
Developing new products
and services or improving the Services;
quality control and safety;
malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that
Recruiting and hiring,
including considering your candidacy for employment;
Communicating with you
use, such as contextual customization of ads;
Complying with our
Share Content with Friends or
Colleagues. Our Services may offer various tools and functionalities that allow you to
share content. For example, we may allow you to provide information about your friends through our
referral services. Our referral services may allow you to forward or share certain content with a
friend or colleague, such as an email inviting your friend to use our Services.
Marketing Our Products and Services.
We may use personal information to tailor and provide you with content and
advertisements. We may provide you with these materials as permitted by applicable law
If you have any questions about our
marketing practices or if you would like to opt out of the use of your personal information for
marketing purposes, you may contact us as set forth below.
Consent. We may use
personal information for other purposes that are clearly disclosed to you at the time you provide
personal information or with your consent.
De-identified and Aggregated
Information Use. We may use personal information and other data about you to create
de-identified and/or aggregated information, such as de-identified demographic information,
de-identified location information, information about the device from which you access our Services.
De-identified and/or aggregated information is not personal information, and we may use and disclose
such information in a number of ways, including research, industry analysis, analytics, and any
other legally permissible purposes.
How We Use Automatic Collection
Technologies. We, as well as third parties that may provide content, advertising, or
storage, and other
technologies to automatically collect information through the Services. Our uses of these Technologies
fall into the following general categories:
Necessary. This includes Technologies that allow you access to our Services,
applications, and tools that are required to identify irregular site behaviour, prevent fraudulent
activity and improve security or that allow you to make use of our functionality;
Related. We may use Technologies to assess the performance of our Services, including as
part of our analytic practices to help us understand how our visitors use the Services;
Related. We may use Technologies that allow us to offer you enhanced functionality when
accessing or using our Services. This may include identifying you when you sign into our Services or
keeping track of your specified preferences, interests, or past items viewed;
Targeting Related. We may use first party or third-party Technologies to deliver
content, including ads relevant to your interests, on our Services or on third party sites.
only our use of Technologies and does not govern the use of Technologies by any third parties.
Cross-Device Tracking. Your browsing activity may be tracked across different websites and different devices or
apps. For example, we may attempt to match your browsing activity on your mobile device with your
browsing activity on your laptop. To do this our technology partners may share data, such as your
browsing patterns, geo-location and device identifiers, and we may match the information of the
browser and devices that appear to be used by the same person.
DISCLOSING YOUR INFORMATION TO THIRD
We may share any personal information we
collect with the following categories of third parties:
Other Users of CollaboWrite’s Services.
When you use the Services, we will share certain information with other users for
collaboration. You can create content, which may contain information about you, and grant permission
to others to see, share, edit, copy and download that content based on settings you or your
administrator (if applicable) select. Some of the collaboration features of the Services display
some or all of your profile information to other Service users when you share or interact with
specific content. For example, when you comment, we display your profile picture and name next to
your comments so that other users with access to the comment understand who made it. Please be aware
that some content can be published or otherwise made publicly available, including information about
you, can be publicly viewed and indexed by and returned in search results of search engines. You can
check the settings at any time to confirm whether particular content is public or private. In
addition, in connection with your posting of content, we may share your picture, name, user handle,
and Twitter (or other social networking site) handle (to the extent you have provided us with this
information). We are not responsible for privacy practices of the other users who may view and use
the posted information.
Service Providers. We
may share any personal information we collect about you with our third-party service providers. The
categories of service providers to whom we entrust personal information include service providers
for: (i) the provision of the Services; (ii) the provision of information, products, and other
services you have requested; (iii) marketing and advertising; (iv) payment and transaction
processing; (v) customer service activities; and (vi) the provision of IT and related
Third-Party Platforms and Services.
We will share your personal information with third-party platforms and/or services if
you have expressly consented or requested that we do so. Please note we do not endorse, screen or
approve, and are not responsible for, the practices or conduct of such third-party services.
Affiliates. We may share
personal information with our affiliated entities.
Through our Services, we may allow third-party advertising partners to set Technologies
and other tracking tools to collect information regarding your activities and your device (e.g.,
your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising
partners may use this information (and similar information collected from other websites) for
purposes of delivering targeted advertisements to you when you visit third-party services within
their networks. This practice is commonly referred to as “interest-based advertising” or
“personalized advertising.” If you prefer not to share your personal information with third-party
advertising partners, you may follow the instructions below.
Disclosures to Protect Us or Others.
We may access, preserve, and disclose any information we have associated with you if we
believe doing so is required or appropriate to: (i) comply with law enforcement or national security
requests and legal process, such as a court order or subpoena; (ii) protect your, our or others’
rights, property, or safety; (iii) to enforce CollaboWrite’s policies and contracts; (iv) to collect
amounts owed to us; (v) when we believe disclosure is necessary or appropriate to prevent financial
loss or in connection with an investigation or prosecution of suspected or actual illegal activity;
or (vi) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Disclosure in the Event of Merger,
Sale, or Other Asset Transfer. If we are involved in a merger, acquisition, financing
due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition
of service to another provider, then your information may be sold or transferred as part of such a
transaction, as permitted by law and/or contract.
General. You may have
the right to opt out of certain uses of your personal information.
Email. If you receive
an unwanted marketing email from us, you can use the unsubscribe link found at the bottom of the
email to opt out of receiving future marketing emails. Note that you will continue to receive
transaction-related emails regarding products or Services you have requested. We may also send you
certain non-promotional communications regarding us and our Services, and you will not be able to
opt out of those communications (e.g., communications regarding the Services or updates to our Terms
Mobile Devices. We may
send you push notifications through our mobile application. You may at any time opt out from
receiving these types of communications by changing the settings on your mobile device.
Cookies and Interest-Based
Advertising. You may stop or restrict the placement of Technologies on your device or remove
them by adjusting your preferences as your browser or device permits. Please note that cookie-based
opt-outs are not effective on mobile applications. However, you may opt out of personalized
advertisements on some mobile applications by following the instructions for Android and iOS.
The online advertising industry also
provides websites from which you may opt out of receiving targeted ads from data partners and other
advertising partners that participate in self-regulatory programs. You can access these websites and
learn more about targeted advertising and consumer choice and privacy, at
http://www.youronlinechoices.eu/ https://youradchoices.ca/choices/ www.aboutads.info/choices/
Please note you must separately opt out in
each browser and on each device.
“Do Not Track”. Do Not
Track (“DNT”) is a privacy preference that users can set in certain web
browsers. Please note that we do not respond to DNT signals or similar mechanisms transmitted by web
YOUR PRIVACY RIGHTS
In accordance with applicable law, you may
have the right to:
Information about you, including: (i) confirming whether we are processing your personal
information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an
electronic copy of personal information that you have provided to us, or asking us to send that
information to another company (the “right of data portability”);
of your personal information where it is inaccurate or incomplete. In some cases, we may
provide self-service tools that enable you to update your personal information;
of your personal information;
of or Object to our processing of your personal information; and
Consent to our processing of your personal information.
If you would like to exercise any of these rights,
please contact us as set forth below.
We will process such requests in accordance with
applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your
We store the personal information we receive as
for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits,
pursue legitimate business purposes, enforce our agreements, and/or comply with applicable laws.
SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is
cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by
applicable laws, we do not accept liability for unauthorized disclosure.
By using the Services or providing personal
information to us, you agree that we may communicate with you electronically regarding security, privacy, and
administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may
attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.
The Services may contain links to other
websites/applications and other websites/applications may reference or link to our Services. These third-party
services are not controlled by us. We encourage our users to read the privacy policies of each website and
application with which they interact. We do not endorse, screen or approve, and are not responsible for, the
privacy practices or content of such other websites or applications. Visiting these other websites or
applications is at your own risk.
The Services are not directed to children under
14, and we do not knowingly collect personal information from children. If you learn that your child has
provided us with personal information without your consent, you may contact us as set forth below. If we learn
that we have collected a
child’s personal information in
violation of applicable law, we will promptly take steps to delete such information and terminate the child’s
If you are located in the European Economic Area
or the United Kingdom, you have the right to lodge a complaint with a supervisory authority if you believe our
processing of your personal information violates applicable law.
required by applicable law. You understand and agree that you will be deemed to have accepted the updated
If you have any questions about this Privacy
Policy or our privacy practices, or if you wish to submit a request to exercise your rights as detailed in this
Dated: Budapest, 22 August 2022.